Review Question Examples
People have different backgrounds and work experiences and a concept such as “teamwork” can have 10 different meanings to 10 different people. You need to be clear what the core value means to your organization, so your team members know how to live that value day-to-day at work and be successful.
The best way to make sure a core value is understood and consistently practiced by your team is to add core values rating criteria to your performance management process. The core values criteria should clearly explain what each value means and measure how well each employee’s work matches up to the core value. Organizations with successful cultures hold their teams accountable to both “what” (results) and “how” (core values) work gets done.
Here are 25 examples of core values performance management criteria to get your team started with adding core values to your performance management.
25 Examples of Core Values Performance Management Rating Criteria
1. Makes decisions with a focus on what’s best for the team, not for individual achievement
2. Shares information openly. Gives and provides feedback to others for the purposes of improving our organization and the client experience.
3. Listens attentively and communications are timely, concise, and respectful
4. Actively looks for ways to improve processes and communicates ideas openly without being asked to do so
5. Proactively offers assistance and support to co-workers and new team members
6. Maintains a positive outlook and strives to see the opportunity in all situations
7. Considers long and short-term outcomes when making decisions
8. Accepts responsibility for their actions, admits mistakes and learns from them
9. Takes pride in their work and and holds themselves to a very high standard of performance
10. Demonstrates personal accountability to co-workers and in fulfilling their role on the team
11. Builds support within their team for their ideas and proposed solutions
12. Takes personal responsibility for their own professional development
13. Reliably honors all commitments to their position and profession
14. Willing to go above and beyond to meet client and co-worker needs
15. Proactively seeks opportunities for self development and continuous improvement
16. Accepts and uses feedback from managers and co-workers to improve performance
17. Generates new ideas to continually improve the services we offer to our customers
18. Seeks out and uses new technology to improve the effectiveness of their work
19. Demonstrates a positive attitude and effective communication in all situations
20. Genuinely cares about our customers’ best interests
21. Considers what might be important to each client, anticipates needs and then acts proactively
22. Listens carefully to customer objectives to understand and provide for customer needs
23. Completes their work correctly the first time without taking short-cuts
24. Displays consistent behavior and effort regardless of the situation
25. Embraces, respects, and celebrates diverse identities, interests, abilities and cultures
Want even more examples?
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